The SL brand stands for quality at the international level. Every day for the last decades SL has lived up to its reputation as a quality leader. The secret to SL’s success lies in the daily commitment and attention of all employees in every department of the company. SL products are particularly appreciated because they offer added values. More quality, more functionality, higher durability: more for less.
This consistently lived out approach is ensured through an integrated quality management system which complies with the DIN EN ISO 9001:2015 standard: qualified and trained employees, modern and faultlessly adjusted equipment and machinery as well as internal testing equipment for continuously monitoring our production processes. In addition to this, the quality is regularly monitored by external and independent testing institutes.
Quality Policy of SL Packaging
In the management system of SL, customer requirements are decisive for designing internal processes. An effective quality management is to increase customer satisfaction by understanding and complying with customer requirements. The task of the quality management officer is to promote the awareness in the company in terms of customer requirements.
The following principles define our actions:
QUALITY AS A BASIS
Quality is the basis for all activities at SL. Every employee contributes a considerable share to quality. Zero-defect-quality of all products, processes and services is a precondition to safeguard the future.
It is our primary objective to win fully satisfied customers. To achieve this, we identify customer requirements, give expert advice, develop and produce reliable products which are easy to serve, provide for swift and smooth order processing, on-time deliveries, make the required documentation available in a comprehensible form and in good time as well as implement specific surrounding conditions. For continuous quality improvement, an unconditional commitment to quality is expected from every employee in his / her job as well as the active contribution to continuously improve the quality of products, processes and services.
QUALITY BASED ON THINKING AND ACTING
To achieve the quality objectives, the skills of all employees in terms of customer -, quality- and process-oriented thinking and acting are constantly further developed and trained.
QUALITY THROUGH LEADERSHIP
The managers are a role model for their employees. The management formulates clear, achievable objectives and provides assistance to the employees during their implementation. The management as well as the employees are responsible for accomplishing these objectives.